Terms of Service

1. Introduction

Welcome to Airport Transfer Portal. These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

2. Services Description

Airport Transfer Portal is an online marketplace connecting travelers with local transfer service providers. We facilitate bookings but do not directly provide transportation services. All transfers are performed by independent, verified suppliers.

3. Booking and Payment

When making a booking through our platform:

• You must provide accurate and complete information
• Payment is required at the time of booking unless otherwise specified
• Prices are displayed in the selected currency and include all applicable fees
• You will receive a confirmation email with your booking details

4. Cancellation Policy

Our standard cancellation policy is as follows:

• Free cancellation up to 24 hours before the scheduled pickup time
• 50% charge for cancellations within 24 hours of pickup
• No refund for no-shows or cancellations after pickup time
• Flight delays are monitored; your driver will wait accordingly

5. User Responsibilities

As a user of our service, you agree to:

• Provide accurate flight and contact information
• Be ready at the designated pickup location and time
• Treat drivers and vehicles with respect
• Comply with local laws and regulations
• Not transport illegal items or substances

6. Liability Limitations

Airport Transfer Portal acts as an intermediary between travelers and transfer providers. While we verify our suppliers, we are not liable for the direct actions of drivers or for circumstances beyond our control, including but not limited to traffic delays, weather conditions, or vehicle breakdowns.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the service constitutes acceptance of the modified terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@airporttransferportal.com or visit our Contact page.